Privacy Policy for Forte Communications

Effective Date: November 2024

At Forte Communications ("we", "our", or "us"), your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws.

Data Controller

Forte Communications is the data controller responsible for the processing of your personal data. If you have any questions or concerns about this Privacy Policy or your data, you can contact us at:

Forte Communications
Forte Communications Limited 86-90 Paul StreetLondon, EC2A 4NE

What Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Name, title, and job title.

  • Contact Data: Email address, telephone number, and postal address.

  • Marketing Preferences: Your preferences in receiving marketing communications from us.

  • Technical Data: IP address, browser type, operating system, and other information collected via cookies or similar technologies (see our Cookie Policy).

  • Professional Data: Company name and role if you are engaging with us as a business representative.

  • Communication Data: Information provided in your correspondence with us, such as emails or enquiry forms.

How We Use Your Personal Data

We use your personal data for the following purposes:

  • To Provide Services: To respond to your enquiries, deliver marketing and communication solutions, or fulfil contractual obligations.

  • Marketing: To send you relevant updates, newsletters, or promotional content, subject to your preferences and consent.

  • Website Functionality: To ensure our website operates effectively and to analyse user behaviour for improvement.

  • Legal Obligations: To comply with applicable laws and regulations.

Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: Where you have explicitly consented to the use of your data (e.g., subscribing to our newsletter).

  • Contractual Necessity: To fulfil a contract with you or take steps at your request prior to entering into a contract.

  • Legitimate Interests: For our legitimate business interests, such as improving our services, unless your rights override these interests.

  • Legal Compliance: To comply with our legal obligations.

Sharing Your Personal Data

We may share your personal data with the following parties:

  • Service Providers: Third-party providers that support our business operations, such as IT services or analytics tools.

  • Legal Authorities: When required by law or to protect our legal rights.

  • Business Partners: Where necessary for joint marketing initiatives or service delivery.

We ensure all third parties respect the security of your data and comply with applicable laws.

International Data Transfers

If your data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or reliance on adequacy decisions.

Data Retention

We will retain your personal data only as long as necessary to fulfil the purposes we collected it for, including for satisfying legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the data and our obligations.

Your Rights

Under the GDPR, you have the following rights:

  • Access: To request a copy of the personal data we hold about you.

  • Rectification: To correct inaccurate or incomplete data.

  • Erasure: To request the deletion of your data in certain circumstances.

  • Restriction: To restrict the processing of your data under specific conditions.

  • Portability: To receive your data in a structured, commonly used format.

  • Objection: To object to processing based on legitimate interests or direct marketing.

  • Withdraw Consent: To withdraw consent at any time, where applicable.

To exercise your rights, please contact us using the details provided in Section 1. We will respond to your request within the statutory timeframes.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no system can guarantee absolute security.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with an updated effective date.

Last Updated: November 2024